The goal of RMYA’s Compliance & Quality Assurance (QA) Department is to continually promote and enhance the quality of services provided at our programs by monitoring timeliness, appropriateness, and adequacy of all services. QA activities involve and account for all agency programs, sites, personnel, and all individuals and families served.
The RMYA QA process:
RMYA collects and analyzes data on several aspects of operations on a monthly, quarterly, semi-annual, and annual basis in order to target opportunities for improvement and growth. For more information about RMYA QA activities and outcomes, see the following:
Questions, Comments, Suggestions, or Concerns?
The QA Department would love to hear your feedback! Please contact: