Employment

Program Manager II

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve.

Program Managers (PMs) serve RMYA in its residential treatment center, general residential operation, and emergency shelter. The primary function of the PM is to ensure the safety, security, and well-being of the children in our care in a way that supports their stability and growth as determined by their treatment plan. The PM safeguards that staff are well trained and adhere to policies, procedures, protocols, and rules pertaining to the dynamic engagement of each child. The PM coordinates with clinical and support services staff as well as educators and other interested parties to provide the effective delivery of all necessary services and advises same with timely information concerning behaviors, activities, and interactions that may affect a child in a given setting.

 

FLSA STATUS: EXEMPT

PAY GRADE: E-02

 SALARY: $35,000/annual plus health benefits (75% premium paid by RMYA)

BENEFITS: Health insurance (75% of premium paid by RMYA), vacation/holiday/sick time, 403b Retirement Plan.

EDUCATION: Bachelor’s degree in social science or related field or five years of direct-care experience in a setting similar to RMYA is required.

Qualifications & Experience:

  1. Minimum 2 years supervisory experience. Previous supervisory experience at RMYA is preferred.
  2. Direct-care experience with emotionally or behaviorally challenged children and youth in a residential, shelter, or community-based setting is required.
  3. Demonstrated understanding of Department of Family Services (DFPS) licensing and operating requirements.
  4. Working knowledge of the best practices supported by RMYA in its care of children, youth, and families; and the willingness to learn, implement, and train staff in the execution of these practices.
  5. Basic understanding of child behavior and development principles.
  6. Ability to communicate clearly and calmly with staff and children in care, both orally and in writing.
  7. Time management and organizational skills.
  8. Ability to work collaboratively with other staff members, service providers, and other professionals.
  9. Ensure RMYA’s strategic vision, mission, and core values are implemented and achieved through its programs and services.
  10. Ability to work successfully with MS Word, Outlook, Excel, and client management databases.
  11. Ability to work independently and as a member of multiple teams.
  12. Available to work flexible hours including evenings, weekends, and schedule on-call shifts.
  13. Successful clearance of a criminal background check, including fingerprinting and drug testing.
  14. Valid Texas driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.

 

RESPONSIBILITIES:

  1. Provide direct supervision, training, and mentoring to employees within the assigned program.
  2. Model and train staff in the principles of trauma-informed care and restorative practices.
  3. Ensure staff model and teach constructive behavioral and social skills, realistic problem-solving and life skills, and positively reinforce progress toward goal behaviors in the child’s treatment plan.
  4. Ensure staff model and teach good personal hygiene skills, cleanliness and orderliness of personal space and common areas in the cabin and across the campus. Conducting regular inspections to verify acceptable levels of quality.
  5. Meet regularly with staff to review performance goals and workplace expectations with the objective of supporting employee success.
  6. Perform new resident intakes in the absence of the Program Administrator, and ensure staff is thoroughly orienting every new resident to the program.
  7. Regularly gather resident information from staff and through observation for possible consideration in treatment plan development or modification.
  8. Work directly with the Program Manager I/III, and/orProgram Administrator, clinical, and other staff to ensure that Team Leaders and Residential Specialists are providing effective, safe, and relevant programming and activities that align with each child’s treatment plan.
  9. As required, collaborate with the medical coordinator, educators, caseworkers, approved family members, volunteers, and other individuals working in the interest of the child.
  10. Maintain program activities within RMYA, licensing, and funding source guidelines.
  11. Ensure staff document incidents completely, accurately, and in a timely manner; and that the reporting and notification protocol for serious incidents is followed consistently.
  12. Ensure the timeliness and accuracy of client tracking and status reports for ongoing review/audit of program as well as billing, monitoring, level of service reviews, required logs, and direct reporting for all funding sources.
  13. Ensure that the program and campus facilities are maintained in accordance with licensing and other relevant inspection entities (i.e., fire, health, safety, etc.) by reporting deficiencies in a timely manner and reviewing that staff are completely and accurately completing required documentation (i.e., vehicle logs, refrigerator/freezer logs, fire drills, etc.)
  14. Monitor and verify timecards, control the use of overtime when developing staff schedules, and use appropriate discretion when recommending the approval of time off.
  15. Maintain professional and ethical standards as prescribed by RMYA.
  16. Maintain personally required training hours.
  17. Maintain confidentiality in all areas of client and program operations.
  18. Represent RMYA in a professional manner at approved events in the community.
  19. Be supportive of all RMYA policies and procedures, and actively participate in their development by proposing changes and updates as well as working on teams designed to improve how we work together.
  20. Perform special projects as assigned.

Immediate Supervisor: Program Administrator

 

Read More

Counseling and Resource Center Administrative Assistant

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve.

The Clinic Administrative Assistant will perform the non-clinical duties of the day-to-day operations of RMYA’s Family Counseling and Resource Center. The position will serve as the first point of contact for potential clients and the general public, therefore a commitment to customer service and interpersonal relations is essential. The Clinic Administrative Assistant will be responsible for various clerical and administrative functions, including: greeting visitors, answering phones, scheduling client appointments, maintaining staff schedules, managing secure client records, monitoring supplies and equipment, and managing mail and interoffice correspondence. Through their oversight and administrative support, the Clinic Administrative Assistant will assist in ensuring effective and efficient office organization and communication.

FLSA STATUS: NON-EXEMPT

EDUCATION: HIGH SCHOOL DIPLOMA OR GED REQUIRED

SALARY: $11.00/HOUR

BENEFITS: Health insurance (75% of premium paid by RMYA), vacation/holiday/sick time, 403b Retirement Plan.

Experience & Qualifications

  1. Minimum 2 years’ experience managing daily functions in an administrative or healthcare office environment. Knowledge of client/patient record management is preferred.
  2. Excellent interpersonal, organizational, customer service, and written and verbal communication skills required.
  3. Ability to prioritize tasks in a busy environment. Flexibility and multi-tasking skills while maintaining a professional demeanor is vital.
  4. Exhibits a high degree of personal initiative and commitment to excellence with minimal supervision.
  5. Ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
  6. Ensure RMYA’s strategic vision, mission, and core values are implemented and achieved through its programs and services.
  7. Must be able to demonstrate proficiency with MS Word, Excel, and PowerPoint. Experience with data entry, including client databases and electronic scheduling systems.
  8. Must be able to demonstrate professional bilingual proficiency in English and Spanish.
  9. Knowledge of HIPAA regulations and sensitivity to confidential matters.
  10. Ability to work flexible hours, including occasional weekend and evening hours.
  11. Valid driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.
  12. Successful clearance of a criminal background check, including fingerprinting and drug screening.

 

RESPONSIBILITIES

  1. Assist in managing the Counseling Center’s front desk and lobby area during scheduled hours.
  2. Use current client management system to schedule appointments for Counseling Center clients. Screen potential clients to gather demographic and insurance information to determine eligibility. Make referrals to appropriate resources as necessary. Keep call log of potential client inquiries and incoming/outgoing referrals.
  3. Work with the Family Counseling and Resource Clinic Office Coordinator to maintain RMYA’s Counseling and Resource Center manual.
  4. Complete billing for insurance related counseling session on a bi-weekly basis for the entire RMYA Clinical team and send billing reports to Clinic Program Manager.
  5. Assist in overseeing the maintenance of confidential client records by assembling client file templates before initial appointments, retrieving client files for therapists before each session, and monitoring files to ensure timely record-keeping. Assist therapists by performing quick and accurate data entry in the client management database as needed.
  6. Contact clients to confirm appointments and conduct follow-up calls. Assist with other forms of client correspondence as needed.
  7. Coordinate scheduling of front desk staffing when away from desk and/or out of the office. Coordinate with Clinician’s their lunch schedules and assign front office administrative time for them when needed.
  8. Assist in overseeing management of master calendar(s) for Main Office and Counseling Center.
  9. Promote team cohesion, communication, and participate in relevant staff meetings as an effective member of an interdisciplinary team. Responsible for training new clinicians and interns in front office procedures
  10. Ensure the daily upkeep and general cleanliness of Main Office and Counseling Center, including but not limited to: reception area, restrooms, closets, kitchen areas, storage areas, trash bins, etc.
  11. Assist in overseeing telephone switchboards and extensions for all San Antonio campus programs. Answer incoming telephone calls, field general inquiries regarding services, and route calls to appropriate department(s). Maintain an efficient system for taking messages for other staff members.
  12. Manage company mail, including: receive and log all incoming mail; ensure mail is distributed to the appropriate individual/department; collect outgoing mail ensure delivery to USPS/FedEx/UPS, etc.; operate and monitor use of manual and electronic mailing equipment.
  13. Manage interoffice correspondence, including: receive all incoming interoffice correspondence, distribute to appropriate individual/department, collect outgoing interoffice correspondence and ensure delivery to intended location.
  14. Maintain, store, organize, and order office supplies requested for all RMYA programs. Review and approve supply requisitions. Process corresponding invoices and submit to Accounting Department for payment.
  15. Maintain professional and ethical standards as prescribed by RMYA.
  16. Maintain personally required training hours.
  17. Maintain confidentiality in all areas of client and program operations.
  18. Represent RMYA in a professional manner at approved events in the community.
  19. Be supportive of all RMYA policies and procedures, and actively participate in their development by proposing changes and updates as well as working on teams designed to improve how we work together.
  20. Perform special projects as assigned.

 

Immediate Supervisor: Counseling Center Clinic Administrator

Read More

Drop In Center /Centro Seguro CASE MANAGER I (P/T; overnight shift)

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve.

 

Centro Seguro, our Drop-In/Drop Out Center provides drop-in/drop out services and appropriate supportive housing for homeless, child sex trafficking (CST) youth and those at risk. The Case Manager I (CMI) for Centro Seguro will work to ensure the safety of all seeking our services by implementing, monitoring, and enforcing the rules and regulations. The Case Manager I will assist the Case Manager II in providing specialized and intensive case management services to the youth.

 

The primary function of the Case Manager I is to work with those individuals seeking our services through Centro Seguro and ensure their immediate needs (food, shower) are received and assist them in receiving the appropriate counseling services.  The CMI, under the training supervision of the CM II and Director of CST Programs and Services, will assist in developing and implementing a plan that helps the individual receive the resources needed to successfully remain in placement.

 

EDUCATION: Bachelor’s degree in Social Work or related field or three years of direct-client experience in a social service setting working with youth and young adults is required. Previous experience in case management services preferred.

FLSA STATUS: Non Exempt

SALARY: $13.00/hour

 

Qualifications:

  1. 2-3 years of direct-client experience in a social service setting working with youth and young adults is required
  2. Basic understanding of child behavior, human development, and adult learning principles.
  3. Ability to support goal-setting and set appropriate limits with clients.
  4. Strong interpersonal skills.
  5. Ability to deal effectively with conflict and validate success.
  6. Ability to manage a caseload of clients.
  7. Exceptional reasoning, problem solving and strategic thinking skills and ability to think creatively.
  8. Ability to build relationships and influence others through the interaction of stakeholders with different interests and needs.
  9. Strong communication skills, both verbal and written.
  10. Ability to work proactively in an ambiguous, dynamic, multidimensional organization.
  11. Ability to manage multiple simultaneous deadlines while maintaining attention to detail.
  12. Maturity, humility, strong work ethic, sense of humor, and roll-up-my-sleeves attitude.
  13. Demonstrable passion and commitment to working in the field of child sex trafficking and neglect prevention, and/or the nonprofit sector.
  14. Familiarity with the challenges facing child service agencies and abuse prevention efforts at local, state, and national levels.
  15. Ability to communicate clearly and calmly with staff and children in care, both orally and in writing.
  16. Working knowledge of the best practices supported by RMYA in its care of children, youth, and families; and the willingness to learn, implement, and train staff in the execution of these practices.
  17. Time management and organizational skills.
  18. Ability to work collaboratively with other staff members, service providers, and other professionals.
  19. Ability to work successfully with MS Word, Outlook, Excel, and client management databases.
  20. Ability to work independently and as a member of multiple teams.
  21. Available to work flexible hours including evenings, weekends, schedule on-call shifts and comfort with occasional travel..
  22. Successful clearance of a criminal background check, including fingerprinting and drug testing.
  23. Valid Texas driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.

 

RESPONSIBILITIES:

  1. Assist in developing case plans that promote moving clients toward self-sufficiency.
  2. Ensure the safety and health of all clients by implementing, monitoring, and enforcing guidelines for drop in center accommodations; and cleanliness and maintenance requirements of the houses and grounds.
  3. Ensure RMYA’s strategic vision, mission, and core values are implemented and achieved through its programs and services.
  4. Under the training supervision of the CM II and Director of CST Programs and Services, assist with the Intake Process
  5. Assist in completing an initial needs assessment and acts upon critical needs appropriately and immediately
  6. Orients clients to the center programs, requirements and procedures
  7. Assures that basic nutrition and hygiene needs are being met
  8. Connects youth with Clinician and other program resources

 

  1. Under the training supervision of the CM II and Director of CST Programs and Services, assist with the Case plan
  2. Assist in developing a comprehensive client-driven case plan with both short-term and long-term goals identified
  3. Assist in completing a timeline and measures for each goal.
  4. Monitors progress towards goals in regularly scheduled weekly sessions
  5. Empowers clients to become involved in their own planning and goal setting
  6. Refers clients to appropriate resources to assist with meeting both short-term and long-term goals

 

  1. Under the training supervision of the CM II and Director of CST Programs and Services, assist with Training Programs
  2. Assist with coordinating Life Skills and other training program aimed at learning and practicing life skills and decision-making
  3. Assist in coordinating day and evening programs; schedules outside service providers and volunteers

 

  1. Under the training supervision of the CM II and Director of CST Programs and Services, assist with Recordkeeping and Reporting
  2. Maintains client files for services provided
  3. Report critical incidents immediately to the Program Administrator
  4. Collects data necessary to meet funding requirements and statistical reports
  5. Completes all grant and agency required reports in a timely manner

 

  1. Property Management
  2. Assures the safety of each property through frequent tours of the facilities inspecting for any hazards or repair needs
  3. Reports any hazards to the Program Administrator and Director of Facilities for immediate attention; communicates with the resident managers to insure safety for the residents
  4. Facilitates the repair process in collaboration with the Director of Facilities

 

  1. Teamwork and Collaboration
  2. Works in collaboration with program and all other agency staff to facilitate a team environment
  3. Participates in team meetings and commits to group decisions
  4. Role models effective team behaviors
  5. Demonstrates effective communication skills in building relationships with all employees and clients
  6. Creates good working relationships with local youth servicing agencies and other area service providers and support groups to facilitate the access to area resources for the clients

 

  1. RMYA Values and Culture
  2. Treats all clients, visitors and employees with caring, kindness, respect and dignity
  3. Infuse RMYA Philosophy, Mission, Vision, and Values into work ethic
  4. Adheres to RMYA policies, procedures, code of conduct and attendance rules
  5. Maintains strict confidentiality of all information.
  6. Adheres to the policies in the use of computer technology and all tele-communication devices
  7. Ensure client documentation is complete, accurate, and timely; and that the reporting and notification protocol for serious incidents is followed consistently.
  8. Assure the safety of each property through frequent tours of the facilities inspecting for any hazards or repair needs, and that facilities are maintained in accordance with established client contracts (e.g., basic upkeep to include cleanliness, timely disposal of trash, yard maintenance, completion of everyday chores, etc.) and relevant inspection entities (i.e., fire, health, safety, etc.), and reporting deficiencies in a timely manner to the Director of Facilities and/or assigned maintenance staff.
  9. Maintain professional and ethical standards as prescribed by RMYA.
  10. Maintain personally required training hours.
  11. Maintain confidentiality in all areas of client and program operations.
  12. Represent RMYA in a professional manner at approved events in the community.
  13. Be supportive of all RMYA policies and procedures, and actively participate in their development by proposing changes and updates as well as working on teams designed to improve how we work together.
  14. Perform special projects as assigned.

 

Immediate Supervisor: director of CST programs and services

Read More

Food Service Worker

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve.

The Food Service Worker performs food service duties as assigned by the Child Nutrition Program Manager. Demonstrate an understanding that Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse, while maintaining a supportive philosophy using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve. Ensure RMYA’s strategic vision, mission, and core values are implemented and achieved through its programs and services.

FLSA STATUS: NON-EXEMPT

EDUCATION: HIGH SCHOOL DIPLOMA OR GED REQUIRED

SALARY: $10.00/HOUR

BENEFITS: Health insurance (75% of premium paid by RMYA), vacation/holiday/sick time, 403b Retirement Plan.

QUALIFICATIONS:

  1. Certification Required: Certified Food Handler in accordance with local health regulations; Professional standards CEU’s as required by USDA
  2. Physical Activities: Routine physical activities that are required to fulfill job responsibilities; ability to repetitively lift items weighing a maximum of 40 pounds, walk and stand on hard flooring for up to  7.5 hours, climb ladder, stoop bend, lift and wave hands in water; ability to work extended period in a varied temperature environment i.e. moving from cooking to walk in freezer; ability to tolerate various work conditions while cooking, steaming, baking and microwaving; operates kitchen equipment, utilize cleaning chemicals, solutions, aerosol and powder forms; subject to a noisy work environment.
  3. Experience: 1 year of prior food service work experience preferred. Direct-care experience with emotionally or behaviorally challenged children preferred. Ability to understand the Department of State and Family Protective Services (DFPS) licensing requirements.
  4. Successful clearance of criminal background check, including fingerprinting, drug testing, and driving record.
  5. Knowledge, Skills, & Abilities: The ability to follow and implement written recipes, safety procedures, and employment-related instructions as presented. Ability to follow written and oral instructions to effectively perform essential duties, including food preparation and meeting safety/sanitation guidelines; must have knowledge of measurement, knowledge of abbreviations, counting skills, portion control skills, calculation skills for recipe preparation, time calculation skills, basic computer skills, and excellent customer service and teamwork skills.

RESPONSIBILITIES:

  1. Works under the supervision of the Child Nutrition Program Manager in the Nutrition and Food Services program in accordance with the procedures outlined by county, states, and federal guidelines i.e. National School Lunch program and the food service handbook.
  2. Performs cooking duties, including/not limited to steaming, baking, and microwaving.
  3. Follows standardized recipes
  4. Follows food safety guidelines for personal hygiene and practices safe hand washing.
  5. Assures proper portion control.
  6. Follow USDA guidelines for reporting and record management; maintains daily counting and claiming with use of Mealtime program.
  7. Demonstrates prompt and regular attendance and notifies Director when absence is required.
  8. Ensures that foods served meet quality standards for appearance, texture, flavor and temperature. Ensures the staff and children of RMYA are served in a timely manner.
  9. Attends all in-service meetings and staff meetings; participates in trainings to maintain professional standards.
  10. Lifts and rotates stock (up to 40lbs) via the FIFO method in all kitchen areas including freezers and refrigerators.  
  11. Cleans and sanitizes dishes, equipment and work areas immediately after use; complies with all food safety program (HACCP) guidelines; meets all food handling standards; covers, labels, and dates food; records food, refrigerator, freezer temperatures appropriately.  
  12. Promotes a safe working environment; does not pose a safety risk to self or others. Utilizes resources, supplies, and time effectively and efficiently.
  13. Performs other duties as assigned by appropriate program administrators.

IMMEDIATE SUPERVISOR: Food Service Manager

Read More

Crisis & Trauma Team (CATT) Specialist

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve. Children in our care turn to risk-taking behaviors to cope with their pain. These behaviors can include such actions as oppositional defiance, physical/verbal aggression, self-harm, running away, suicidal gesturing, and delinquency.

The Crisis & Trauma Team Specialist serves all the programs of RMYA.  The Crisis & Trauma Team Specialist assists children and youth eliminate or replace disruptive, harmful, or negative behaviors with positive/restorative practice-focused actions in both the school and residential setting at RMYA.

EDUCATION: High school diploma required. Bachelor’s degree in education, social work, psychology, counseling, or other related field is preferred. 18 credit hours of graduate education in counseling or social work may be substituted for two years of direct-care experience.

FLSA STATUS: Non-Exempt

SALARY: $13.00/hour

BENEFITS:  Health Insurance (75% of premium paid by RMYA), vacation/holiday/sick time, tuition reimbursement, 403(b) Thrift Plan

QUALIFICATIONS

  1. 2-3 years of direct-care experience with emotionally or behaviorally challenged children and youth in a residential, shelter, school, hospital, or community-based setting is required. 18 credit hours of graduate education in counseling or social work may be substituted for two years of direct-care experience.
  2. Demonstrated experience providing interventions with children and youth with severe emotional and behavioral issues.
  3. Working knowledge of Department of Family Services (DFPS) licensing and operating requirements.
  4. Working knowledge of the best practices supported by RMYA in its care of children, youth, and families; and the willingness to learn, implement, and train staff in the execution of these practices.
  5. Basic understanding of child behavior and development principles.
  6. Ability to communicate clearly and calmly with staff and children in care, both orally and in writing.
  7. Ability to work collaboratively with other staff members, service providers, and professionals.
  8. Ability to manage multiple situations and meet challenging and changing circumstances and deadlines.
  9. Working knowledge of MS Word, Outlook, Excel, and client management databases.
  10. Ability to work flexible hours, including weekend and evening hours.
  11. Valid Texas driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.
  12. Successful clearance of a criminal background check, including fingerprinting and drug testing.

RESPONSIBILITIES:

  1. Help children maintain healthy behavioral and emotional expression in residential, school, and community settings and prevent serious incidents, while providing one-on-one support for children as necessary or determined by the individual treatment plan in combination with the school’s Behavioral Improvement Plan (BIP) for each student and/or requirements as set forth by the Individualized Education Plan (IEP).
  2. Work directly with residential and school staff to provide support focused on anticipating and averting crises; modeling restorative practices, redirection, and restraint techniques; and offering direct support as appropriate and within licensing guidelines when a child is in immediate crisis.
  3. At the direction of the clinical team, more generally assist staff with clinical interventions targeted at stabilizing each resident’s placement and improving their path toward positive goal attainment and a positive placement outcome.
  4. Maintain an ongoing understanding of individual treatment plans and resident-identified interests and de-escalation techniques.
  5. Ensure programs and associated activities are in compliance with applicable Texas rules, regulations, and laws that govern residential programming for children, youth, and their families.
  6. Maintain professional and ethical standards as prescribed by RMYA.
  7. Maintain personally required training hours. 
  8. Represent RMYA in a professional manner at all times.
  9. Be supportive of all RMYA policies and procedures, and actively participate in their development by proposing changes and updates as well as working on teams designed to improve how we work together.
  10. Other duties as assigned.

IMMEDIATE SUPERVISOR: Campus Administrator

Download our employment application here. Download the authorization form for criminal history check here.    

For more information about employment at RMYA, please visit our website, www.rmya.org, email your CV with cover letter and application along with the authorization form to employment@rmya.org.

Read More

Clinician II

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve.

The Clinician II will be responsible providing individual, family, and group therapy for the clients of the  RMYA programs in Boerne. The Clinician II will conduct assessments and is responsible for the development and implementation of therapeutic treatment plans for all clients. The Clinician II is required to be on-call for the programs of RMYA on a scheduled, rotating basis. The Clinician II’s work location is based on the needs of the organization and can change over one’s tenure.

Read More

Case Aide

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children and youth who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports children in crisis using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the young people we serve. Since 1976, we have provided services to abused, neglected and high-risk youth through residential and counseling services, many of which are offered on a sliding scale to low income families in our community.

Case Aides (CAs) serve RMYA in its residential treatment center, general residential operation, and emergency shelter. The primary function of the Case Aide is to monitor and maintain all records for all assigned residents. The CA will work directly with residents, direct care staff, Program Managers, Program Administrators, and Clinicians, who together form the Treatment Team, to ensure that all treatment and discharge goals are fully documented and communicated.

EDUCATION: High School Diploma or equivalent, some college and/or degree preferred.

EXPERIENCE: Direct-care experience with emotionally or behaviorally challenged children and youth in a residential, shelter, or community-based setting is preferred.

FLSA: Non Exempt

SALARY: $11.00/hour

BENEFITS:  Health Insurance (75% of premium paid by RMYA), vacation/holiday/sick time, tuition reimbursement, 403(b) Thrift Plan

QUALIFICATIONS:

  1. At least one year of clerical, secretarial, administrative support, general office, or social service experience or thirty semester hours from an accredited college or university is required.
  2. Demonstrated experience working in a fast-paced environment that requires interaction with multiple supervisors, staff, and residents to meet a variety of concurrent deadlines.
  3. Excellent time management and organizational skills.
  4. Demonstrated ability to communicate effectively, both orally and in writing, with a variety of stakeholders—often under pressure.
  5. Experience working with an assortment of regulation-driven forms and paperwork.
  6. Direct-care experience with emotionally or behaviorally challenged children and youth in a residential, shelter, or community-based setting is preferred.
  7. Knowledge of Department of Family Services (DFPS) licensing and operating requirements.
  8. Knowledge of child behavior and development principles.
  9. Ability to work collaboratively with other staff members, service providers, and other professionals.
  10. Ensure RMYA’s strategic vision, mission, and core values are implemented and achieved through its programs and services.
  11. Ability to work successfully with MS Word, Outlook, Excel, and client management databases.
  12. Ability to work independently and as a member of multiple teams.
  13. Available to work flexible hours including some evening and weekends.
  14. Successful clearance of a criminal background check, including fingerprinting and drug testing.
  15. Valid Texas driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.

 RESPONSIBILITIES:

  1. Maintain resident records and ensure they are up to date and in compliance with standards.
  2. Responsible for obtaining and preparing all paperwork for End-of-the-Month packets.
  3. Prepare packets for quarterly YFT Level of Service Reviews and Service Standards Monitoring, including desk reviews for all assigned residents as necessary.
  4. Work collaboratively with treatment team and provide input in the development of the One Child One Plan (service plan) for DFPS residents, provide input and review of treatment plans for all assigned residents.
  5. Support the educational liaison in parent/teacher conferences as the program representative.  Maintain open communication with the school and the educational liaison).
  6. Ensure that established medical interventions are delivered for assigned residents. Complete file documentation and report staff observations resulting from medications, known medical conditions, and newly observed symptoms to the Medical Coordinator through regular meetings.
  7. Work at the direction of the Treatment Team to document each assigned resident’s STAR plan and discharge plan/goals.
  8. Attend court hearings as necessary.
  9. Transport residents to off-campus visits, therapy sessions, and help with medical appointments when the Medical Coordinator is unavailable.
  10. Assist with medication evaluations.
  11. Meet bi-monthly with each assigned resident to discuss any needs, concerns, progress, etc.
  12. Attend staff meetings to provide feedback to the staff as needed.
  13. Participate in regular meetings with Program Administrators, Program Managers, and the Treatment Team to discuss residents’ cases, progress, goals, and behaviors.
  14. In conjunction with the Program Administrators, Program Managers, and Treatment Team, maintain open communication with caseworkers, CASA workers, attorneys, and the child’s family.
  15. Be familiar with minimum standards, RMYA policies, behavioral management system, and restorative practice.
  16. Assist in the intake/discharge process. Work closely with the Program Managers and Program Administrators to ensure that intakes occur as smoothly as possible.
  17. Perform Special Projects as assigned.

IMMEDIATE SUPERVISOR: Administrative Support Manager

Download our employment application here. Download the authorization form for criminal history check here.    

For more information about employment at RMYA, please visit our website, www.rmya.org, email your CV with cover letter and application along with the authorization form to employment@rmya.org.

Read More

Nighttime Youth Engagement Advocate (Nighttime YEA)

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children and youth who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports children in crisis using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the young people we serve. Since 1976, we have provided services to abused, neglected and high-risk youth through residential and counseling services, many of which are offered on a sliding scale to low income families in our community.

Position Summary:

Provide face-to-face youth support and intervention in multiple settings and have intentional contact with every assigned youth while contributing to the maintenance and enrichment of a safe, healing environment. The Nighttime Youth Engagement Advocate (YEA) promotes individual success and healthy relationships, supplying the tools to end the cycle of abuse.

 

 

FLSA[1] status:                Non exempt

Compensation:               $11.00/hour plus $1.00/hour differential for working between the

hours of 11pm-7am

Benefits:                           Health insurance, vacation/holiday/sick time, 403b retirement plan, tuition reimbursement

 

 

 

QUALIFICATIONS:

  1.  Patience, resiliency, and compassion.
  2. High school diploma or equivalent; some college or degree preferred.
  3. Direct care experience with emotionally or behaviorally challenged children and youth highly preferred.
  4. Ability to understand Department of Family Services (DFPS) licensing and operating requirements.
  5. Ability to adhere to the best practices supported by RMYA, and to engage in values-based decision-making.
  6. Commitment to continued professional development.
  7. Basic understanding of child behavior and development principles.
  8. Ability to communicate clearly and calmly with staff and residents, both orally and in writing.
  9. Time management and organizational skills.
  10. Capability with Microsoft Word, Outlook, Excel, and client management databases.
  11. Ability to work independently and as a member of a collaborative team.
  12. Willingness to work flexible hours, including evenings, weekends and holidays.
  13. Ability to clear a criminal background check, including fingerprinting and drug testing.
  14. Valid Texas driver’s license or ability to obtain within 30 days of hire; acceptable driving record.

 

PHYSICAL DEMANDS:

  1. Standing up to eight hours at a time.
  2. No scheduled breaks.
  3. Few opportunities to relax during shifts.
  4. Frequent walking, standing, bending, squatting, pulling, and pushing.
  5. Occasional physical interventions with distressed youth.
  6. Ability to work the overnight shift (11pm-7am) with the flexibility to occasionally stay past regular assigned shift to assist with shift change.

 

RESPONSIBILITIES:

  1. Be consistently present with youth when on shift, and prioritize intentional engagement with each resident in care—individually and frequently throughout each shift.
  2. Be a source of encouragement for youth participation in school, therapy, and program activities as well as positive interpersonal relationships with other youth and staff.
  3. Understand and model a trauma-informed approach to foster growth and development in youth, especially in times of crisis.
  4. Embrace and model the RMYA values of Protection, Simplicity, Integrity, Community, Equality, and Responsibility.
  5. Supervise groups of four to eight youth and know their whereabouts at all times to ensure safety.
  6. Model and teach constructive behaviors, problem-solving, and life skills.
  7. Ensure maintenance and cleanliness of all facilities, and teach the youth to do the same by teaching them how to do chores and engage productively as a member of their community.
  8. Assist with basic operating needs of the programs and attend to various licensing requirements relating to health and safety.
  9. Adhere to a daily schedule that fosters a structured, therapeutic environment.
  10. Collaborate and communicate with other staff members and leadership to provide and improve services to youth; actively participate in regular team, staff, and shift change meetings.
  11. Individually and collectively, plan and provide appropriate enriching activities.
  12. Facilitate and promote appropriate youth contacts with family members and other care providers.
  13. Maintain professional and ethical standards as prescribed by RMYA.
  14. Fulfill stringent requirements for documentation.
  15. Fulfill requirements for initial and ongoing RMYA-provided employee training, and take ownership of own professional development.
  16. Maintain confidentiality in all areas of client and program operations.
  17. Transport residents as necessary.
  18. Represent RMYA in a professional manner at all times, including attendance at agency events and within the general community.
  19. Adhere to and uphold RMYA policies, procedures, values, and best practices

IMMEDIATE SUPERVISOR: NIGHTTIME PROGRAM MANAGER

Download our employment application here. Download the authorization form for criminal history check here.    

For more information about employment at RMYA, please contact Janet at 210-340-8077, extension 1112 or email your application along with the authorization form to employment@rmya.org.

Read More

Youth Engagement Advocate (YEA)

Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children and youth who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports children in crisis using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the young people we serve. Since 1976, we have provided services to abused, neglected and high-risk youth through residential and counseling services, many of which are offered on a sliding scale to low income families in our community.

Position Summary:

Provide face-to-face youth support and intervention in multiple settings and have intentional contact with every assigned youth while contributing to the maintenance and enrichment of a safe, healing environment. The Youth Engagement Advocate (YEA) promotes individual success and healthy relationships, supplying the tools to end the cycle of abuse.

 

FLSA[1] status:                      Non exempt

Compensation:                 $11.00/hour

Benefits:                             Health insurance, vacation/holiday/sick time, 403b retirement plan, tuition reimbursement

 

 

QUALIFICATIONS:

  1.  Patience, resiliency, and compassion.
  2. High school diploma or equivalent; some college or degree preferred.
  3. Direct care experience with emotionally or behaviorally challenged children and youth highly preferred.
  4. Ability to understand Department of Family Services (DFPS) licensing and operating requirements.
  5. Ability to adhere to the best practices supported by RMYA, and to engage in values-based decision-making.
  6. Commitment to continued professional development.
  7. Basic understanding of child behavior and development principles.
  8. Ability to communicate clearly and calmly with staff and residents, both orally and in writing.
  9. Time management and organizational skills.
  10. Capability with Microsoft Word, Outlook, Excel, and client management databases.
  11. Ability to work independently and as a member of a collaborative team.
  12. Willingness to work flexible hours, including evenings, weekends and holidays.
  13. Ability to clear a criminal background check, including fingerprinting and drug testing.
  14. Valid Texas driver’s license or ability to obtain within 30 days of hire; acceptable driving record.

 

PHYSICAL DEMANDS:

  1. Standing up to eight hours at a time.
  2. No scheduled breaks.
  3. Few opportunities to relax during shifts.
  4. Frequent walking, standing, bending, squatting, pulling, and pushing.
  5. Occasional physical interventions with distressed youth.

 

RESPONSIBILITIES:

  1. Be consistently present with youth when on shift, and prioritize intentional engagement with each resident in care—individually and frequently throughout each shift.
  2. Be a source of encouragement for youth participation in school, therapy, and program activities as well as positive interpersonal relationships with other youth and staff.
  3. Understand and model a trauma-informed approach to foster growth and development in youth, especially in times of crisis.
  4. Embrace and model the RMYA values of Protection, Simplicity, Integrity, Community, Equality, and Responsibility.
  5. Supervise groups of four to eight youth and know their whereabouts at all times to ensure safety.
  6. Model and teach constructive behaviors, problem-solving, and life skills.
  7. Ensure maintenance and cleanliness of all facilities, and teach the youth to do the same by teaching them how to do chores and engage productively as a member of their community.
  8. Assist with basic operating needs of the programs and attend to various licensing requirements relating to health and safety.
  9. Adhere to a daily schedule that fosters a structured, therapeutic environment.
  10. Collaborate and communicate with other staff members and leadership to provide and improve services to youth; actively participate in regular team, staff, and shift change meetings.
  11. Individually and collectively, plan and provide appropriate enriching activities.
  12. Facilitate and promote appropriate youth contacts with family members and other care providers.
  13. Maintain professional and ethical standards as prescribed by RMYA.
  14. Fulfill stringent requirements for documentation.
  15. Fulfill requirements for initial and ongoing RMYA-provided employee training, and take ownership of own professional development.
  16. Maintain confidentiality in all areas of client and program operations.
  17. Transport residents as necessary.
  18. Represent RMYA in a professional manner at all times, including attendance at agency events and within the general community.
  19. Adhere to and uphold RMYA policies, procedures, values, and best practices

IMMEDIATE SUPERVISOR: PROGRAM MANAGER

Download our employment application here. Download the authorization form for criminal history check here.    

For more information about employment at RMYA, please contact Janet at 210-340-8077, extension 1112 or email your application along with the authorization form to employment@rmya.org.

Read More