Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve. Children in our care turn to risk-taking behaviors to cope with their pain. These behaviors can include such actions as oppositional defiance, physical/verbal aggression, self-harm, running away, suicidal gesturing, and delinquency.
The Campus Administrator will oversee a team of specialists and help in assisting children and youth eliminate or replace disruptive, harmful, or negative behaviors with positive/restorative practice-focused actions in both the school and residential setting at RMYA. In addition to this, the Campus Administrator will be responsible for assisting in the overall operation of the programs on their campus; ensuring procedures established for the operation of the program are being implemented by the staff. The Campus Administrator will ensure the program is operating in compliance with applicable licensing, contract, and RMYA standards for quality. The Campus Administrator will serve as support for the staff in their efforts to ensure the safety, security, and well-being of the children in our care in a way that supports their stability and growth as determined by their treatment plan. This support is provided through resource management and development as well as the operationalization of RMYA values; protection, simplicity, integrity, community, equality, and responsibility; as the framework for transforming the lives of the children and youth we serve. The Campus Administrator’s work location is based on the needs of the organization and can change over one’s tenure.
FLSA STATUS: Exempt
BENEFITS: Health Insurance (75% of premium paid by RMYA), vacation/holiday/sick time, tuition reimbursement, 403(b) Thrift Plan
- Minimum 3 years supervisory experience. Previous supervisory experience at RMYA is preferred.
- 5 years of direct-care experience with emotionally or behaviorally challenged children and youth in a residential, shelter, school, hospital, or community-based setting is required.
- Demonstrated experience providing interventions with children and youth with severe emotional and behavioral issues.
- Working knowledge of Department of Family Services (DFPS) licensing and operating requirements.
- Working knowledge of the best practices supported by RMYA in its care of children, youth, and families; and the willingness to learn, implement, and train staff in the execution of these practices.
- Well-developed understanding of child behavior and development principles.
- Ability to communicate clearly and calmly with staff and children in care, both orally and in writing.
- Ability to work collaboratively with other staff members, service providers, and professionals.
- Ability to manage multiple situations and meet challenging and changing circumstances and deadlines.
- Working knowledge of MS Word, Outlook, Excel, and client management databases.
- Ability to work flexible hours, including weekend and evening hours.
- Valid Texas driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.
- Successful clearance of a criminal background check, including fingerprinting and drug testing.
- Provide supervision, administrative needs, and oversite of the assigned RMYA campus during evening hours, weekend hours, and after normal working hours. Communicate with the back up on call as needed.
- Coordinate after hours emergency contacts with the campus nurse, on call therapist and maintenance after screening the situation.
- Act as primary point of contact for all RMYA affiliates (DFPS, licensing, Boerne Police Department, school, volunteers, event hosts, etc) after normal working hours.
- Assist with after hours and weekend admissions as needed.
- Oversee scheduling after hours and on weekends and assist in providing solutions to shortages, transportations conflicts, or emergencies as they arise.
- Provide direct supervision of Crisis and Trauma Team (CATT) Specialists and oversee assigned staff in regard to scheduling; hiring and dismissal decisions; reviewing and approving performance evaluations; recommending performance pay increases and promotions, and discipline in accordance with the RMYA Employee Handbook and established human resources procedures.
- Model and train CATT specialists in more advanced principles of trauma-informed care and restorative practices and give them the tools they need to train and model for direct-care staff.
- Ensure the CATT specialists are providing one-on-one support to help children maintain healthy behavioral and emotional expression in residential, school, and community settings and prevent serious incidents in a manner consistent with the individual treatment plan in combination with the school’s Behavioral Improvement Plan (BIP) for each student and/or requirements as set forth by the Individualized Education Plan (IEP).
- Work directly with residential and clinical staff, and school officials to ensure support is focused on anticipating and averting crises; modeling restorative practices, redirection, and restraint techniques; and offering direct support as appropriate and within licensing guidelines when a child is in immediate crisis. Provide feedback to supervisors as needed.
- Ensure CATT specialists providing assistance to the clinical team interventions targeted at stabilizing each resident’s placement and improving their path toward positive goal attainment and a positive placement outcome.
- Maintain an ongoing understanding of individual treatment plans and resident-identified interests and de-escalation techniques and ensure the program staff and CATT specialists are maintaining same understanding.
- Ensure programs and associated activities are in compliance with applicable Texas rules, regulations, and laws that govern residential programming for children, youth, and their families.
- Ensure staff document incidents completely, accurately, and in a timely manner; and that the reporting and notification protocol for serious incidents is followed consistently.
- Ensure that staff monitor programs and campus facilities for compliance with licensing and other relevant inspection entities (i.e., fire, health, safety, etc.) by reporting deficiencies in a timely manner.
- Monitor and verify timecards, control the use of overtime when developing staff schedules, and use appropriate discretion when recommending the approval of time off.
- Regularly and consistently offer input and leadership beyond assigned programs that can improve effectiveness and outcomes across all RMYA programs, services, and departments.
- Maintain professional and ethical standards as prescribed by RMYA.
- Maintain personally required training hours.
- Maintain confidentiality in all areas of client and program operations.
- Represent RMYA in a professional manner at approved events in the community.
- Be supportive of all RMYA policies and procedures, and actively participate in their development by proposing changes and updates as well as working on teams designed to improve how we work together.
- Perform special projects as assigned.
IMMEDIATE SUPERVISOR: Senior Director of Residential Services (for Boerne) and Director of Program Operations (for San Antonio)