In an effort to prevent family challenges from escalating, the RMYA Family Counseling & Resource Center provides outpatient therapy and other services designed to support children and families in their relationships with each other. The Clinic Administrator is responsible for clinic operations, adherence with established performance standards, including generally accepted professional and ethical standards, and ensures the clinic is in compliance with contractual obligations as well applicable state, federal, local laws and regulations.
EDUCATION: Bachelor’s degree in business administration or related field, or six years of administrative-related experience in a clinical or medical setting.
SALARY: $45,000/annual plus health benefits (75% premium paid by RMYA)
QUALIFICATIONS & EXPERIENCE:
- Minimum 3 years administrative experience in a clinical or medical setting.
- Minimum of 2 years of direct experience with insurance documentation and billing requirements, particularly Medicaid.
- Minimum 1 year of direct experience credentialing professional staff for insurance panel eligibility.
- Contract management experience.
- Experience with clients in a clinical, medical, or hospital setting preferred.
- Prior supervisory experienced preferred.
- Time management and organizational skills.
- Ability to maintain compliance with applicable Texas rules, regulations and laws that govern behavioral and mental health services for children, youth, and their families ensuring that the highest standards of generally accepted clinical, ethical, and professional standards are followed.
- Ability to work collaboratively with other staff members, service providers, and other professionals.
- Experience with MS Word, Outlook, Excel, and client management databases.
- Ability to work independently.
- Successful clearance of a criminal background check, including fingerprinting and drug testing.
- Provide direct operational supervision to employees assigned to the clinic, including therapists and their interns.
- Establish clinic hours and schedules.
- Provide training related to the administrative requirements of the clinic to include documentation, compliance, and billing. Coordinate professional training hours for therapists ensuring credentials are being maintained.
- Develop and implement clinic processes and procedures to ensure therapeutic services are delivered and documented in a timely manner and within RMYA, licensing, and funding source guidelines.
- Oversee the administration of client management database, development business rules as appropriate and coordinating database improvements when required.
- Oversee the documentation of clinic services to ensure that compliance is evidenced for the purpose of audits, including HIPPA; monitoring visits; professional accountability; and contract reporting. Coordinate with Grant Compliance Manager to ensure documentation is congruent with contract requirements.
- Coordinate administrative and clinical processes with the Master Clinician and senior program staff at designated locations.
- Ensure that therapists complete timely and accurate billing and accounting of all services rendered each month.
- Establish clinic guidelines and metrics for client retention and referral as well as quality of care.
- Develop marketing plan for clinic services, work with Community Relations Team to identify and compete for new sources of funding, and coordinate clinic promotion in the community.
- Work with other RMYA therapists and program staff to support the clinical needs of residents when necessary.
- Work directly with the Chief Program Officer and other senior staff to ensure effective and safe therapeutic practices are being provided at all times.
- Maintain confidentiality in all areas of client and program operations.
- Represent RMYA in a professional manner at approved events in the community.
- Perform special projects as assigned.
- Be supportive of all Roy Maas’ Youth Alternatives, Inc. policies and procedures.
IMMEDIATE SUPERVISOR: Chief Program Officer